00;00;00;02 - 00;00;09;17
Thomas Ouellette
Katherine Prentice from Madison County says she lost everything in the historic August flooding. She came to the relief center to double check the applications she's filling out.

00;00;09;18 - 00;00;21;28
Katherine Prentice
I just wanted to make sure I was doing the FEMA paperwork correctly. We're all lost. So best place to do is to come here and find out where you're at, that you're doing everything right.

00;00;22;02 - 00;00;43;22
Thomas Ouellette
Emergency response officials say the Anderson City Government building saw about a thousand people waiting to be seen by the Federal Emergency Management Agency earlier this week. They say the one stop shop, which opened Wednesday, will help people get immediate answers. After Saturday, the one stop shop will leave Madison County and open up in one of the other counties that was affected by flooding.

00;00;43;26 - 00;00;52;18
Thomas Ouellette
They say if individual paperwork help is still needed, they could potentially look at offering mobile services. I'm Thomas Ouellette in Anderson.